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FAQ: Where are the backup client application logs stored at?

Article ID: 8006
Reviewed: 21/06/2021

Product Version: CloudBacko Go 8.5 or above
Operating System: All platforms

Where are the CloudBacko Go backup client logs (e.g. Auto Update Agent (AUA) log, Continuous Backup log, Scheduler log, Backup log, Restore log) stored at.

Windows platform

1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

%UserProfile%\.obm\log\${backupset_id}\Backup
%UserProfile%\.obm\log\${backupset_id}\Restore

For example:
C:\Users\Administrator\.obm\log\1449711651766\Backup

2. Scheduler Debug Logs (debug.log)

Scheduler debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

%UserProfile%\.obm\log\Scheduler

For example:
C:\Users\Administrator\.obm\log\Scheduler

3. System Log (YYYY-MM-DD.log)

System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job. The system log can be found in the following directory path:

%UserProfile%\.obm\log\System

For example:
C:\Users\Administrator\.obm\log\System

4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

%UserProfile%\.obm\system\IntegrityCheck

For example:
C:\Users\Administrator\.obm\system\IntegrityCheck

5. Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)

Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

%UserProfile%\.obm\system\SpaceFreeUp

For example:
C:\Users\Administrator\.obm\system\SpaceFreeUp

6. Auto Update Agent Log (aua.log)

AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:

For example:
C:\ProgramData\CloudBackoGo\log

7. Application Service Log (cbs.log)

Application service logs contain information on the CloudBacko Go Services, for example, if the Scheduler, CDP (Continuous Backup) and AUA (Auto Update Agent) processes were started successfully. The application service log can be found in the following directory path:

For example:
C:\ProgramData\CloudBackoGo\log

8. Continuous Backup Log (cdp.log)

Continuous backup logs contain information on the continuous backup process, for example which backup set has the continuous backup option enabled for the client computer. The continuous backup log can be found in the following directory path:

For example:
C:\ProgramData\CloudBackoGo\log

9. Mobile Backup Service (mbs) logs

Mobile backup service logs contain information on the mobile backup service. It contains four types of logs:

  • catalina_YYYY-MM-DD.log
  • localhost_YYYY-MM-DD.log
  • mob_context_YYYY-MM-DD.log
  • ROOT_context_YYYY-MM-DD.log

The mobile backup service log can be found in the following directory path:

Application_Home\mbs\logs

For example:
C:\Program Files\CloudBackoGo\mbs\logs

macOS platform

1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

~/.obm/log/${backupset_id}/Backup
~/.obm/log/${backupset_id}/Restore

For example:
/Users/administrator/.obm/log/1449711651767/Backup

2. Scheduler Debug Logs (debug.log)

Scheduler debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

~/.obm/log/Scheduler

For example:
/Users/administrator/log/Scheduler

3. System Log (YYYY-MM-DD.log)

System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job. The system log can be found in the following directory path:

~/.obm/log/System

For example:
/Users/administrator/.obm/log/System

4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

~/.obm/system/IntegrityCheck

For example:
/Users/administrator/.obm/system/IntegrityCheck

5. Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)

Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

~/.obm/system/SpaceFreeUp

For example:
/Users/administrator/.obm/system/SpaceFreeUp

6. Auto Update Agent Log (aua.log)

AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:

${Install_Dir}/log

For example:
/Applications/CloudBackoGo.app/log

7. Application Service Log (cbs.log)

Application service logs contain information on the CloudBacko Go Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The application service log can be found in the following directory path:

${Install_Dir}/log

For example:
/Applications/CloudBackoGo.app/log

8. Mobile Backup Service (mbs) logs

Mobile backup service logs contain information on the mobile backup service. It contains four types of logs:

  • catalina_YYYY-MM-DD.log
  • localhost_YYYY-MM-DD.log
  • mob_context_YYYY-MM-DD.log
  • ROOT_context_YYYY-MM-DD.log

The mobile backup service log can be found in the following directory path:

${Install_Dir}/mbs/logs

For example:
/Applications/CloudBackoGo.app/mbs/logs

Linux/FreeBSD platform

1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

~/.obm/log/${backupset_id}/Backup
~/.obm/log/${backupset_id}/Restore

For example:
/root/.obm/log/1449711651768/Backup

2. Scheduler Debug Logs (debug.log)

Scheduler debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

~/.obm/log/Scheduler

For example:
/root/.obm/log/Scheduler

3. System Log (YYYY-MM-DD.log)

System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job. The system log can be found in the following directory path:

~/.obm/log/System

For example:
/root/.obm/log/System

4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

~/.obm/system/IntegrityCheck

For example:
/root/.obm/system/IntegrityCheck

5. Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)

Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

~/.obm/system/SpaceFreeUp

For example:
/root/.obm/system/SpaceFreeUp

6. Auto Update Agent Log (aua.log)

AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:

${Install_Dir}/log

For example:
/usr/local/cloudbackogo/log

7. Application ServiceLog (cbs.log)

Application service logs contain information on the CloudBacko Go Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The application service log can be found in the following directory path:

${Install_Dir}/log

For example:
/usr/local/cloudbackogo/log

8. Mobile Backup Service (mbs) logs

Mobile backup service logs contain information on the mobile backup service. It contains four types of logs:

  • catalina_YYYY-MM-DD.log
  • localhost_YYYY-MM-DD.log
  • mob_context_YYYY-MM-DD.log
  • ROOT_context_YYYY-MM-DD.log

The mobile backup service log can be found in the following directory path:

${Install_Dir}/mbs/logs

For example:
/usr/local/cloudbackogo/mbs/logs

NOTE:

The mobile backup service logs is only supported on Linux/FreeBSD (GUI) platform.

Synology NAS

1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

/volume_id/@appstore/product_name/.obm/log/${backupset_id}/Backup
/volume_id/@appstore/product_name/.obm/log/${backupset_id}/Restore

For example:
/volume1/@appstore/AhsayOBM/.obm/log/1449711651768/Backup

2. Scheduler Debug Logs (debug.log)

Scheduler debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

/volume_id/@appstore/product_name/.obm/log/Scheduler

For example:
/volume1/@appstore/AhsayOBM/.obm/log/Scheduler

3. System Log (YYYY-MM-DD.log)

System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job. The system log can be found in the following directory path:

/volume_id/@appstore/product_name/.obm/log/System

For example:
/volume1/@appstore/AhsayOBM/.obm/log/System

4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

/volume_id/@appstore/product_name/.obm/system/IntegrityCheck

For example:
/volume1/@appstore/AhsayOBM/.obm/system/IntegrityCheck

5. Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)

Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

/volume_id/@appstore/product_name/.obm/system/SpaceFreeUp

For example:
/volume1/@appstore/AhsayOBM/.obm/system/SpaceFreeUp

6. Application Service Log (cbs.log)

Application service logs contain information on the CloudBacko Go Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The application service log can be found in the following directory path:

/volume_id/@appstore/product_name/obm/log

For example:
/volume1/@appstore/AhsayOBM/obm/log

QNAP NAS

To locate the system volume path, refer to the instructions provided at: https://www.qnap.com/en-us/how-to/knowledge-base/article/how-to-find-the-system-volume-path/

1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

${system_volume_path}/homes/admin/.obm/log/${backupset_id}/Backup
${system_volume_path}/homes/admin/.obm/log/${backupset_id}/Restore

For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/log/1533036227811/Backup

2. Scheduler Debug Logs (debug.log)

Scheduler debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

${system_volume_path}/homes/admin/.obm/log/Scheduler

For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/log/Scheduler

3. System Log (YYYY-MM-DD.log)

System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job. The system log can be found in the following directory path:

${system_volume_path}/homes/admin/.obm/log/System

For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/log/System

4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

${system_volume_path}/homes/admin/.obm/system/IntegrityCheck

For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/system/IntegrityCheck

5. Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)

Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

${system_volume_path}/homes/admin/.obm/system/SpaceFreeUp

For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/system/SpaceFreeUp

6. Application Service Log (cbs.log)

Application service logs contain information on the CloudBacko Go Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The application service log can be found in the following directory path:

${system_volume_path}/.qpkg/AhsayOBM/obm/log

For example:
/share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/log
public/faq/where_are_the_backup_client_application_logs_stored_at_8006.txt · Last modified: 2021/06/22 11:08 by support